Terms of service

Placing an order is an offer to buy. We may cancel an order, for example if an item has sold out or something looks wrong with it, and we'll let you know if we do.

Prices and stock can change without notice. The price is the one shown at checkout when you pay.

An order that isn't paid within 45 minutes is cancelled automatically and its stock is released.

Payment is by card or mobile money, handled securely by Paystack. We don't see or store your card or mobile money PIN.

An order counts as placed only once payment is confirmed.

We deliver to the address you give at checkout. Delivery cost and timing depend on your location and are confirmed when we arrange delivery.

Make sure your name, phone number and address are correct — we're not responsible for a delivery that fails because these were wrong.

Discount codes are limited to the terms shown when you use them (for example a minimum spend or an expiry date), and may be withdrawn or changed at any time.

If something's wrong with your order, contact us with your order number and we'll sort it out.

You're responsible for keeping your account sign-in to yourself and for anything done through it.

You can delete your account from your profile page at any time.

Everything on this site — text, images, logos and design — belongs to Masta Palace or its licensors and may not be used without permission.

We try to describe and show products accurately, but colours and details can vary slightly from photos. Masta Palace isn't liable for indirect or consequential loss arising from use of the site or an order, beyond what the law requires.

If we change these terms, we'll update the date at the top of this page. Continuing to use the site after a change means you accept the new terms.